We use USPS, in certain situations UPS

Unfortunately, we do not ship to PO boxes at this time.

Unfortunately, we do not ship internationally at this time.

All shipment costs are based on weight, dimension and destination of the shipment. Our website will automatically calculate shipping rates based on USPS rates.

Non- customized or blank items ship in 1-3 business days.

Customized and printed (Bride, Bridesmaid, etc.) items ship in 3-5 business days.

Please note: Order will arrive after the processing time + shipping time. Typically it's a 2 week turnaround timeframe.

Unfortunately, All font styles and colors are pre-set by our processing team.

Text may be smaller than what is shown in our examples or you may be contacted to change the text. Please use the character limits displayed on each product page on our website for reference.

No. Simply enter "NO TEXT" in the text line(s) you wish to leave blank.

Yes. If you do not want any text, simply input "NO TEXT" on one or both text lines.

Yes. However, a cancellation fee may apply if personalized labels have already been processed.

Yes. Simply email or call us after the order has been placed. Include the order # and the necessary changes to be made. However, if your order has already been processed, a reprint fee may apply.

Sorry, no. Any clothing items are non-refundable.

We are happy to assist.

Please email us at vellamora.bachbabes@gmail.com

In order to quickly assist, include the following information:

- Order Number

- Describe the issue

- Your Event date

Note:

- If the mistake was made on our end, we will provide a solution at no expense on the customers end.

- If the mistake was made on the customer's behalf, we can still provide reprints or re-shipment. However, the customer must pay all extra charges including shipping. Thank you for understanding.

If there are any other questions that are not answered, please go send as an email with your question to Vellamora.bachbabes@gmail.com

We are happy to assist!